Bilingual Loan Financing Advisor

OneMain Financial; Garner (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial in Garner, NC is seeking a Loan Sales Specialist to help customers secure financing while delivering friendly service. You will engage customers through phone, email, chat, and in-person interactions, presenting tailored loan solutions and guiding them through the lifecycle.

The role requires a High School Diploma or GED, and Spanish bilingual skills are preferred. It offers competitive salary plus incentives, on-site schedule Monday through Friday with some extended hours, and

Qualifications

• Must have High School Diploma or GED.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations with ease, empathy and encouragement to meet goals.
• Engage customers throughout the loan process and lifecycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections, while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat and in-house systems.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Collections experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Garner, NC is seeking a Loan Sales Specialist to help customers secure financing while delivering friendly service. You will engage customers through phone, email, chat, and in-person interactions, presenting tailored loan solutions and guiding them through the lifecycle.

The role requires a High School Diploma or GED, and Spanish bilingual skills are preferred. It offers competitive salary plus incentives, on-site schedule Monday through Friday with some extended hours, and