Bilingual Life Insurance Ops Leader — AI, RPA & Analytics

Infosys McCamish Systems; Atlanta (GA); On-site; USD 100,000 - 130,000; Full time

Job summary

Infosys McCamish Systems in Atlanta, GA seeks an experienced leader in Life Insurance operations management to enhance their client governance and performance through data-driven insights and structured processes.

The candidate must have a proven track record managing senior client stakeholders, be bilingual in Spanish or Portuguese, and possess strong analytical skills. A bachelor's degree and at least 8 years of relevant experience are essential. The role includes leading teams on process improvements and optimizing the Infosys platform.

Qualifications

• Proven experience in Life Insurance operations management across the Life & Annuities value chain.
• Track record managing senior client stakeholders and owning outcomes in a regulated environment.
• Strong analytical skills with the ability to translate operational data into financial insights.
• Minimum of 8 years of experience related to the job description.

Responsibilities

• Manage SLAs, risks, and executive reporting with client stakeholders.
• Standardize and improve SOPs for accuracy and efficiency.
• Leverage the Infosys McCamish platform for throughput optimization.
• Lead cross-functional teams through goal-setting and performance reviews.
• Execute structured change initiatives for enhancements and updates.

Skills

Life Insurance operations management

Bilingual in Spanish or Portuguese

Analytical skills

Process improvement

Education

Bachelor's degree or foreign equivalent

Tools

RPA tools

GenAI/Copilot tools

Analytics platforms

Job description

Infosys McCamish Systems in Atlanta, GA seeks an experienced leader in Life Insurance operations management to enhance their client governance and performance through data-driven insights and structured processes.

The candidate must have a proven track record managing senior client stakeholders, be bilingual in Spanish or Portuguese, and possess strong analytical skills. A bachelor's degree and at least 8 years of relevant experience are essential. The role includes leading teams on process improvements and optimizing the Infosys platform.