Bilingual Lending Sales Specialist — Customer Solutions

Advance America, Cash Advance Centers, Inc.; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Advance America is seeking a bilingual Consumer Lending Sales Specialist in Fort Worth to deliver exceptional customer service and drive branch sales while complying with federal and state regulations. This role emphasizes education on loan terms and building lasting customer relationships.

The position requires strong communication, sales aptitude, and a willingness to participate in marketing and community initiatives. Some college is preferred and bilingual Spanish is a plus.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales or customer service experience preferred; minimum one year in related roles.

Responsibilities

• Drive customer acquisition through storefront and online channels using sales tools and marketing techniques.
• Deliver exceptional customer experience while managing a growing loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company values and build trust with customers and staff.

Skills

Customer service

Sales

Verbal communication

Math skills

Cash handling

Education

High School Diploma or equivalent

Tools

Cash handling procedures

Job description

Advance America is seeking a bilingual Consumer Lending Sales Specialist in Fort Worth to deliver exceptional customer service and drive branch sales while complying with federal and state regulations. This role emphasizes education on loan terms and building lasting customer relationships.

The position requires strong communication, sales aptitude, and a willingness to participate in marketing and community initiatives. Some college is preferred and bilingual Spanish is a plus.