Bilingual Lending Advisor (Spanish) - Loans & Solutions

Jobtome; Boiling Springs (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days per year)

Paid sick leave (state/local prorated)

11 Paid holidays (prorated)

Paid volunteer time (3 days per year)

Job summary

OneMain Financial is seeking a Loan Sales Specialist who listens to customers’ needs and provides friendly, fast, and affordable financing. The role emphasizes multitasking, meeting branch goals, and delivering outstanding customer service.

You’ll manage the loan lifecycle, engage customers across channels, and educate on loan terms and optional insurance, with opportunities for leadership and a robust benefits package.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Spanish language ability (bilingual).

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Exhibit passion for achievement and maintain an internal drive to succeed and stay goal oriented.
• Educate customers on optional insurance products and ensure understanding of loans, terms, and options.

Skills

Sales

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist who listens to customers’ needs and provides friendly, fast, and affordable financing. The role emphasizes multitasking, meeting branch goals, and delivering outstanding customer service.

You’ll manage the loan lifecycle, engage customers across channels, and educate on loan terms and optional insurance, with opportunities for leadership and a robust benefits package.