Bilingual Lending Advisor (Spanish Speaking)

OneMain Financial Group; Enola (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and life insurances

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist to empower customers by understanding their needs and offering accessible financing solutions. The role rewards hard work and professional growth within a supportive environment.

You will build relationships, guide customers through loan processes, and promote loan options with a customer-first approach, while ensuring compliance and service excellence.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely, efficient service.
• Exceed customer expectations with empathy and encouragement to meet branch goals.
• Develop new connections and maintain relationships by engaging customers through the loan process.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers and other departments through phone, email, chat and in-house systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to empower customers by understanding their needs and offering accessible financing solutions. The role rewards hard work and professional growth within a supportive environment.

You will build relationships, guide customers through loan processes, and promote loan options with a customer-first approach, while ensuring compliance and service excellence.