Bilingual Legal Case Manager — Mandarin (Immigration)

Pacston, Inc.; Austin (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

Pacston, Inc. in Austin, TX is seeking a detail-oriented Legal Case Manager with strong writing and communication skills. This role does not require a legal degree or immigration experience; we provide comprehensive training and ongoing guidance to help you develop the knowledge and skills needed to succeed.

Salary range: $50,000–$55,000 (annually). Key duties include drafting, reviewing, and editing case documents; communicating with clients via our case management system; assisting with

Qualifications

• Bachelor’s degree preferred in a related field.
• Excellent English writing, editing, and proofreading skills.
• Strong client service and professional communication abilities.
• Ability to learn complex processes and follow detailed guidelines.
• Organized with strong time-management; able to multitask.
• Self-motivated and able to work independently in a deadline-driven environment.
• Experience with legal services, immigration, or detail-oriented work is a plus.
• Mandarin Chinese proficiency is a plus.

Responsibilities

• Draft, review, and edit case-related documents and correspondence.
• Review materials for accuracy, completeness, and consistency.
• Communicate with clients through the case management system and provide updates.
• Assist with reference letters and other case documentation.
• Coordinate with attorneys and internal teams to keep cases moving.
• Manage multiple cases and deadlines; maintain organized records.
• Work under deadlines; occasional overtime may be required.

Skills

Writing

Editing

Proofreading

Client service

Communication

Organization

Time management

Independence

Detail-oriented

Google Workspace

Microsoft Office

Adobe Acrobat

Education

Bachelor’s degree (preferred)

Tools

Google Workspace

Microsoft Office

Adobe Acrobat

Job description

Pacston, Inc. in Austin, TX is seeking a detail-oriented Legal Case Manager with strong writing and communication skills. This role does not require a legal degree or immigration experience; we provide comprehensive training and ongoing guidance to help you develop the knowledge and skills needed to succeed.

Salary range: $50,000–$55,000 (annually). Key duties include drafting, reviewing, and editing case documents; communicating with clients via our case management system; assisting with