Legal Case Manager

Pacston, Inc.; Austin (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

Pacston, Inc. in Austin, TX is seeking a detail-oriented Legal Case Manager to draft, review, and manage case-related documents, and to communicate with clients and attorneys to move cases forward.

No law degree is required; comprehensive training will be provided to develop immigration case skills. This onsite role offers regular deadlines and a collaborative team environment in a busy boutique practice.

Qualifications

• Bachelor’s degree preferred.
• Strong English writing, editing, and proofreading skills.
• Excellent client service and professional communication.
• Ability to learn complex processes and follow guidelines.
• Strong organizational and time-management skills.
• Self-motivated and independent in a deadline-driven environment.
• Proficiency in Google Workspace, Microsoft Office, and Adobe Acrobat.
• Mandarin Chinese proficiency preferred.
• Onsite position: Austin, TX.

Responsibilities

• Draft, review, and edit case-related documents and correspondence.
• Review materials for accuracy, completeness, and consistency.
• Communicate with clients through our case management system for inquiries and updates.
• Assist with reference letter projects and other documentation.
• Coordinate with attorneys and internal teams to move cases forward.
• Manage multiple cases and deadlines.
• Maintain accurate case records and documentation.
• Work overtime when needed to meet deadlines.
• Perform additional duties and projects as assigned.

Skills

Writing

Editing

Proofreading

Client service

Communication

Time management

Organization

Google Workspace

Microsoft Office

Adobe Acrobat

Mandarin Chinese

Education

Bachelor’s degree preferred

Tools

Google Workspace

Microsoft Office

Adobe Acrobat

Job description

Are you a detail-oriented professional with strong writing and communication skills who is interested in building a career in immigration field? Do you enjoy working with clients, managing detailed documentation, and handling multiple priorities in a deadline-driven environment?
We are seeking a Legal Case Manager to join our team. This position doesn't require a legal degree or prior immigration law experience. We provide comprehensive training and ongoing guidance to help you develop the knowledge and skills needed to succeed in the role.
Salary Range: $50,000- $55,000 (annually)

Key Responsibilities

• Draft, review, and edit case-related documents and correspondence based on internal guidelines and established procedures.
• Review and revise materials for accuracy, completeness, and consistency.
• Communicate with clients through our case management system to address inquiries, request information and documentation, and provide case updates.
• Assist with reference letter projects and other case-related documentation.
• Coordinate with attorneys and internal teams to keep cases moving forward.
• Manage multiple cases and priorities while meeting established deadlines.
• Maintain accurate and organized case records and documentation.
• Work under deadlines to ensure timely completion and submission of client cases; occasional overtime may be required.
• Perform additional duties and projects as assigned.

Qualifications

• Bachelor’s degree preferred.
• Good English writing, editing, and proofreading skills with excellent attention to detail.
• Good client service and professional communication skills.
• Ability to learn complex processes and apply detailed guidelines consistently.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Self-motivated and able to work independently in a deadline-driven environment.
• Proficiency in Google Workspace, Microsoft Office, and Adobe Acrobat.
• Professional demeanor with a strong sense of responsibility and accountability.
• Previous experience in legal services, immigration, client service, writing, or another detail-oriented professional environment is a plus but not required.
• Mandarin Chinese proficiency is preferred.
• Onsite position: Austin, TX (11801 Domain Blvd, 3rd FL, Austin, TX 78758)