Bilingual Leasing Professional

Arnold-Grounds-Property-Management; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Holiday pay

Career advancement

Team-oriented environment

Job summary

Arnold Grounds Apartment Management in Dallas, TX seeks an experienced Bilingual Leasing Professional (English/Spanish) for an affordable multifamily community. The role emphasizes LIHTC compliance, leasing, and resident relations.

You will manage applications, verify income, explain lease terms in both languages, and support move-ins/out, renewals, and resident retention, while ensuring Fair Housing compliance.

Qualifications

• Bilingual proficiency in English and Spanish required.
• Minimum 2 years of multifamily leasing experience preferred.
• LIHTC experience required.
• Strong knowledge of income qualifications and eligibility verification.
• Familiarity with TDHCA compliance preferred.
• Experience with RealPage or similar software preferred.
• Excellent communication, organizational, and customer service skills.
• Attention to detail with multiple applications and deadlines.
• Proficient in Word, Excel, and Outlook.
• Ability to work independently and in a fast-paced environment.
• Professional appearance and strong work ethic.

Responsibilities

• Conduct property tours and communicate features, rates, and requirements.
• Assist residents with applications, income verification, and eligibility.
• Process applications per LIHTC guidelines and regulations.
• Maintain resident files and leasing documentation.
• Assist with certifications and recertifications as required.
• Explain leases and policies in English and Spanish.
• Assist with move-ins/outs, renewals, and retention activities.
• Respond to inquiries and service requests professionally.
• Support rent collection and delinquency follow-ups.
• Maintain occupancy reports and leasing records.
• Ensure Fair Housing compliance and collaborate with management.

Skills

Bilingual EN/ES

Multifamily Leasing

LIHTC Compliance

Income Qualification

Communication Skills

TDHCA Knowledge

RealPage

Microsoft Office

Tools

RealPage

Microsoft Excel

Outlook

Job description

Affordable Housing / Tax Credit Experience Required

Company: Arnold Grounds Apartment Management
Location: Dallas, Texas
Position: Bilingual Leasing Professional
Employment Type: Full-Time

Position Overview

Arnold Grounds Apartment Management is seeking an experienced, energetic, and customer-focused Bilingual Leasing Professional (English/Spanish) for an affordable multifamily apartment community located in Dallas, Texas.

The ideal candidate will have a strong background in leasing, resident relations, and Low-Income Housing Tax Credit (LIHTC) compliance. We are looking for a motivated professional who understands affordable housing requirements, maintains accurate leasing documentation, and provides exceptional customer service to prospective and current residents.

Key Responsibilities

• Conduct property tours and effectively communicate apartment features, amenities, rental rates, and leasing requirements.

• Assist prospective residents with rental applications, income verification, and eligibility requirements.

• Process applications in accordance with LIHTC guidelines and applicable affordable housing regulations.

• Maintain accurate resident files, leasing documentation, and compliance records.

• Assist with initial certifications, annual recertifications, and interim certifications as required by applicable housing programs.

• Explain lease agreements, community policies, and rental obligations in both English and Spanish.

• Assist with move-ins, move-outs, lease renewals, and resident retention activities.

• Respond professionally to resident inquiries, concerns, and service requests.

• Support rent collection efforts, delinquency follow-ups, and resident account management.

• Maintain occupancy reports, waiting lists, and leasing activity records.

• Ensure compliance with Fair Housing laws, company policies, and applicable affordable housing regulations.

• Collaborate with the Community Manager and maintenance team to ensure smooth property operations.

Qualifications and Requirements

• Bilingual proficiency in English and Spanish required.

• Minimum 2 years of multifamily leasing experience preferred.

• Previous Low-Income Housing Tax Credit (LIHTC) experience required.

• Strong knowledge of income qualifications, eligibility verification, and affordable housing leasing procedures.

• Familiarity with Texas Department of Housing and Community Affairs (TDHCA) compliance requirements preferred.

• Experience with RealPage or similar property management software preferred.

• Excellent communication, organizational, and customer service skills.

• Strong attention to detail with the ability to manage multiple applications and deadlines.

• Proficiency in Microsoft Office, including Word, Excel, and Outlook.

• Ability to work independently and collaboratively in a fast-paced environment.

• Professional appearance, positive attitude, and strong work ethic.

What We Offer

• Competitive compensation based on experience.

• Medical, dental, and vision insurance options.

• Paid time off and company-recognized holidays.

• Opportunities for professional growth and career advancement.

• Supportive management and a team-oriented work environment.

Arnold Grounds Apartment Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any legally protected status.