Bilingual Leasing Consultant - Brompton Square Apartments

The Inter-Faith Group; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Assistance Program

Flex Spending Account

Disability insurance

Paid time off

Job summary

Texas Inter-Faith Management/40i in Houston is seeking a Leasing Consultant to support daily property operations, drive resident satisfaction, renewals, and all aspects of the resident lifecycle. You will assist with leasing, rent collection, and communications with residents and vendors to ensure smooth property functions.

The role emphasizes strong customer service, knowledge of affordable housing programs, Fair Housing compliance, and collaboration with the Property Manager to maintain

Qualifications

• 3–5 years of affordable property management experience.
• Strong understanding of Low-Income Housing, HUD, Vouchers, and compliance requirements.
• Proven leadership qualities and excellent customer service skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Assist the Property Manager with day-to-day property operations and resident lifecycle activities.
• Handle bookkeeping responsibilities including rent collection, delinquency, and move-out statements.
• Lease available apartment homes and assist prospective residents through the leasing process.
• Renew existing leases and communicate clearly with residents and staff.
• Conduct market research and monitor leasing activity.
• Support business outreach marketing, resident events, and promotional programs.
• Ensure compliance with Fair Housing laws and safety regulations.

Job description

Position Summary
Texas Inter-Faith Management/40i is a non‑profit organization affiliated with The Inter‑Faith Group (IFG), which is an alliance of seven independently operated non‑profits that share a collective mission to create quality affordable housing and support services to families. Our team members are expected to embrace, exemplify and uphold our core values of Stewardship, Hard‑working, Well‑respected, Innovation, and Neighborly cooperation (SHWIN), in order to foster positive relationships both within the organization and with external stakeholders.

The Leasing Consultant will support the day‑to‑day operations of the community and assist the Property Manager with resident satisfaction, retention, leasing, renewals, rent collection, and other resident lifecycle activities. This position is expected to thrive in a changing environment, maintain strong customer service standards, and respond positively to unpredictable situations or challenges that may arise throughout the course of their work responsibilities.

Job Type: Full-time
Schedule: Monday-Friday, 8-hour shift.

Essential Duties and Responsibilities

• Assist the Property Manager with the day-to-day operations of the property, including resident satisfaction, retention, and full resident lifecycle activities.
• Perform bookkeeping responsibilities, including rent collection, delinquency, and move-out statements.
• Lease available apartment homes as needed.
• Assist prospective residents throughout the leasing process.
• Renew existing leases.
• Clearly and effectively communicate with residents, prospective residents, employees, vendors, and supervisors in both written and verbal form.
• Maintain high customer service standards when interacting with residents and prospective residents.
• Conduct market research and monitor leasing activity.
• Assist with business outreach marketing, resident functions, and other promotional programs.
• Comply with all company policies and applicable health and safety rules and regulations.
• Maintain knowledge of and comply with Fair Housing laws and regulations.
• Support property operations as directed by the Property Manager.
• Perform additional duties as assigned.

KEY COMPETENCIES

• Customer Service Focus
• Organizational Skills
• Time Management Skills
• Communication Proficiency, both oral and written
• Initiative
• Multi-Tasking
• Sense of Urgency
• Attention to Detail
• Ability to work effectively in a fast-paced environment

Minimum Qualifications (knowledge, Skills, And Abilities)

• A minimum of 3-5 years of affordable property management experience.
• Strong understanding of Low-Income Housing, HUD, Vouchers, and other funding sources, as well as compliance requirements related to affordable housing.
• Strong leadership qualities.
• Positive attitude and excellent customer service skills.
• Ability to multi-task while working in a fast-paced environment.
• Highly organized and detail-oriented.
• Ability to communicate effectively with residents, prospective residents, vendors, supervisors, and other employees.
• Ability to maintain professionalism while handling resident and leasing-related matters.

Additional Eligibility Qualifications

• Proficiency in Microsoft Office Suite.
• Demonstrates initiative and a sense of urgency in completing daily responsibilities and meeting deadlines.
• Must possess and maintain a reliable vehicle.
• Must possess and maintain a valid driver's license with an insurable driving record as a condition of employment.

Benefits

• Employer paid Health, Dental, and Vision insurance
• 401(k) matching up to 5%
• Employee Assistance Program - available to employees and family members
• Flexible Spending Account - Medical or Dependent Care
• Disability and Life Insurance
• Generous PTO and Holiday package