Bilingual Leasing Professional

Arnold Grounds Property Management; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Career advancement opportunities

Team-oriented work environment

Job summary

Arnold Grounds Apartment Management in Dallas, Texas is seeking a Bilingual Leasing Professional (English/Spanish) for an affordable multifamily community. The role focuses on leasing, resident relations, and LIHTC compliance, ensuring accurate documentation and exceptional customer service to prospective and current residents.

Responsibilities include tours, applications, income verification, eligibility, certifications, move-ins/outs, renewals, rent collection support, and maintaining

Qualifications

• Bilingual proficiency in English and Spanish required.
• Minimum 2 years of multifamily leasing experience preferred.
• LIHTC experience required.
• Strong knowledge of income qualifications and eligibility verification.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office (Word/Excel/Outlook).

Responsibilities

• Conduct property tours and clearly communicate features, rates, and leasing requirements.
• Assist prospective residents with applications, income verification, and eligibility.
• Process applications per LIHTC guidelines and housing regulations.
• Maintain accurate resident files and compliance records.
• Support certifications, recertifications, and interim certifications.
• Explain leases and policies in both English and Spanish; assist with move-ins/outs and renewals.
• Assist with rent collection and resident accounts; respond to inquiries and service requests.
• Maintain occupancy reports and leasing activity records; ensure Fair Housing compliance.

Skills

Bilingual English/Spanish

Multifamily leasing

LIHTC compliance

Income qualification knowledge

Customer service

Microsoft Office

Tools

RealPage

Property management software

Job description

Affordable Housing / Tax Credit Experience Required

Company: Arnold Grounds Apartment Management
Location: Dallas, Texas
Position: Bilingual Leasing Professional
Employment Type: Full-Time

Position Overview

Arnold Grounds Apartment Management is seeking an experienced, energetic, and customer-focused Bilingual Leasing Professional (English/Spanish) for an affordable multifamily apartment community located in Dallas, Texas.

The ideal candidate will have a strong background in leasing, resident relations, and Low-Income Housing Tax Credit (LIHTC) compliance. We are looking for a motivated professional who understands affordable housing requirements, maintains accurate leasing documentation, and provides exceptional customer service to prospective and current residents.

Key Responsibilities

• Conduct property tours and effectively communicate apartment features, amenities, rental rates, and leasing requirements.

• Assist prospective residents with rental applications, income verification, and eligibility requirements.

• Process applications in accordance with LIHTC guidelines and applicable affordable housing regulations.

• Maintain accurate resident files, leasing documentation, and compliance records.

• Assist with initial certifications, annual recertifications, and interim certifications as required by applicable housing programs.

• Explain lease agreements, community policies, and rental obligations in both English and Spanish.

• Assist with move-ins, move-outs, lease renewals, and resident retention activities.

• Respond professionally to resident inquiries, concerns, and service requests.

• Support rent collection efforts, delinquency follow-ups, and resident account management.

• Maintain occupancy reports, waiting lists, and leasing activity records.

• Ensure compliance with Fair Housing laws, company policies, and applicable affordable housing regulations.

• Collaborate with the Community Manager and maintenance team to ensure smooth property operations.

Qualifications and Requirements

• Bilingual proficiency in English and Spanish required.

• Minimum 2 years of multifamily leasing experience preferred.

• Previous Low-Income Housing Tax Credit (LIHTC) experience required.

• Strong knowledge of income qualifications, eligibility verification, and affordable housing leasing procedures.

• Familiarity with Texas Department of Housing and Community Affairs (TDHCA) compliance requirements preferred.

• Experience with RealPage or similar property management software preferred.

• Excellent communication, organizational, and customer service skills.

• Strong attention to detail with the ability to manage multiple applications and deadlines.

• Proficiency in Microsoft Office, including Word, Excel, and Outlook.

• Ability to work independently and collaboratively in a fast-paced environment.

• Professional appearance, positive attitude, and strong work ethic.

What We Offer

• Competitive compensation based on experience.

• Medical, dental, and vision insurance options.

• Paid time off and company-recognized holidays.

• Opportunities for professional growth and career advancement.

• Supportive management and a team-oriented work environment.

Arnold Grounds Apartment Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any legally protected status.