Bilingual Leasing Pro: Apartments & Resident Experience

I & MJ Gross Company Inc; North Royalton (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Professional development

Job summary

Hampton Club Apartments is seeking a Leasing Professional with a positive attitude and professional presentation to showcase apartments and community amenities. Prior leasing, sales, hospitality, or customer service experience is preferred, though training is available.

The role requires organization and strong computer skills for paperwork, applications, and resident communications. Candidates will handle scheduling with occasional weekends/holidays, provide information on amenities, and

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook)

Responsibilities

• Lease vacant apartments to prospective residents by communicating the value of residency
• Provide information to prospective residents about community amenities
• Responds to phone and email inquiries from prospective residents
• Compile leasing paperwork accurately
• Process applications
• Explain lease and all appropriate addenda to new residents
• Assist with resident relations
• Facilitate service request and forward to maintenance staff
• Adheres to a varied work schedule, including weekends and some holidays
• Perform other duties as assigned

Skills

Microsoft Office

Customer service

Conflict resolution

Communication

Organizational skills

Bilingual English/Spanish

Job description

Hampton Club Apartments is seeking a Leasing Professional with a positive attitude and professional presentation to showcase apartments and community amenities. Prior leasing, sales, hospitality, or customer service experience is preferred, though training is available.

The role requires organization and strong computer skills for paperwork, applications, and resident communications. Candidates will handle scheduling with occasional weekends/holidays, provide information on amenities, and