Leasing Consultant

I & MJ Gross Company Inc; North Royalton (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Professional development

Job summary

Hampton Club Apartments is seeking a Leasing Professional with a positive attitude and professional presentation to showcase apartments and community amenities. Prior leasing, sales, hospitality, or customer service experience is preferred, though training is available.

The role requires organization and strong computer skills for paperwork, applications, and resident communications. Candidates will handle scheduling with occasional weekends/holidays, provide information on amenities, and

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook)

Responsibilities

• Lease vacant apartments to prospective residents by communicating the value of residency
• Provide information to prospective residents about community amenities
• Responds to phone and email inquiries from prospective residents
• Compile leasing paperwork accurately
• Process applications
• Explain lease and all appropriate addenda to new residents
• Assist with resident relations
• Facilitate service request and forward to maintenance staff
• Adheres to a varied work schedule, including weekends and some holidays
• Perform other duties as assigned

Skills

Microsoft Office

Customer service

Conflict resolution

Communication

Organizational skills

Bilingual English/Spanish

Job description

Hampton Club Apartments searching for a qualified Leasing Professional who has a positive attitude and professional presentation skills to present apartments and community amenities. Previous leasing, sales, hospitality, or customer service experience is desired but will train the right candidate. Additionally, candidates must be organized and possess strong computer skills.

Duties and Responsibilities:

• Lease vacant apartments to prospective residents by communicating the value of residency
• Provide information to prospective residents about community amenities
• Responds to phone and email inquiries from prospective residents
• Compile leasing paperwork accurately
• Process applications
• Explains lease and all appropriate addenda to new residents
• Assist with resident relations
• Facilitate service request and forward to maintenance staff
• Adheres to a varied work schedule, including weekends and some holidays, as required
• Perform other duties as assigned

Qualifications:

• Demonstrated proficiency in Microsoft Office, including Word, Excel and Outlook
• Customer service skills and conflict resolution skills to overcome objections and resolve issues
• Effective verbal and written communication skills
• Strong organizational skills to maintain records and schedules
• Bilingual in English/Spanish is a plus

Gross Residential is celebrating over 100 years in business and we offer competitive compensation and benefits, a supportive work environment with opportunities for professional development.