Bilingual Latino Oncology Patient Navigator

Beth Israel Lahey Health; United States; On-site; USD 34,000 - 52,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking a Patient Navigator to guide Latino patients and families through the oncology care system, addressing cultural needs and barriers to access.

The role coordinates services across the Cancer Center, external facilities, and community partners, maintaining up-to-date community resources and documentation for leadership. The navigator supports patient care from diagnosis through treatment, collaborating with staff and community organizations to

Qualifications

• High School diploma or GED required.
• Bachelor's degree in Social Work, Nursing, or Health related field preferred.
• 1-3 years related work experience required.
• Bilingual in Spanish.
• Experience in medical settings and collaborating with healthcare teams.
• Knowledge of health care systems and medical terminology.
• Familiarity with community resources for Latino populations.
• Ability to prioritize workload and work independently with limited supervision.
• Excellent written and verbal communication and active listening skills.
• Strong customer service, problem solving, and relationship-building abilities.

Responsibilities

• Engages cancer patients and families and informs them about information, resources, support programs and services.
• Helps patients access culturally appropriate, supportive care.
• Collaborates with social work and Cancer Center staff for smooth handoffs as patients move through the system.
• Directs patients to oncology social workers, nursing, or other Cancer Center staff when needs are identified.
• Assists patients in finding local housing.
• Works with community housing groups and BIDMC lodging resources.
• Identifies gaps in resources and barriers to care.
• Contributes to updating resource guides.
• Maintains confidential records of patients served and services provided.
• Maintains HIPAA-compliant confidentiality.
• May perform other duties as assigned.

Skills

Bilingual Spanish

Healthcare experience

Communication skills

Problem solving

Education

Bachelor's degree in Social Work, Nursing, or health-related field

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Deaconess Medical Center, Inc. is seeking a Patient Navigator to guide Latino patients and families through the oncology care system, addressing cultural needs and barriers to access.

The role coordinates services across the Cancer Center, external facilities, and community partners, maintaining up-to-date community resources and documentation for leadership. The navigator supports patient care from diagnosis through treatment, collaborating with staff and community organizations to