Bilingual Language Services Project Manager

Global Language System; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Global Language System, a division of Global Impact Group LLC, is seeking a bilingual Project Manager to join our Raleigh on-site team. You will oversee language service projects and coordinate linguists, clients, deadlines, and budgets to ensure timely delivery.

The ideal candidate has at least 3 years in project management, 2+ years in language services, and strong organizational and communication skills. Bachelor's degree is preferred; experience with BOM and ISO quality standards is a plus.

Qualifications

• 3+ years in project management or coordination.
• 2+ years in language services preferred.
• Experience with translation, interpretation, transcription, or localization.
• English plus another language required.
• Strong organizational, communication, customer service, and problem-solving skills.
• Ability to manage competing priorities and meet tight deadlines.
• Strong attention to detail and follow-through.
• Bachelor’s degree preferred.

Responsibilities

• Manage multiple translation, interpretation, transcription, and localization projects.
• Coordinate onsite interpretation, Video Remote Interpretation, and Over-the-Phone Interpretation assignments.
• Schedule and assign qualified interpreters, translators, and transcriptionists.
• Communicate with clients regarding project requirements, deadlines, changes, and status updates.
• Prepare project quotes, estimates, work orders, and related documentation.
• Recruit and maintain relationships with qualified linguists.
• Monitor project schedules, budgets, profitability, and deliverables.
• Resolve scheduling conflicts, client concerns, and operational challenges.
• Conduct quality assurance reviews before project delivery.
• Maintain accurate project records in company systems.
• Support contract implementation, proposal development, and process improvement.
• Ensure ISO 9001 and ISO 17100 quality standards compliance.
• Collaborate with Quality Assurance, Talent Acquisition, Finance, and Operations teams.

Skills

Bilingual EN +

Organizational skills

Prioritization

Education

Bachelor's degree preferred

Tools

Microsoft Office

Google Workspace

CRM systems

PM software

Job description

Global Language System, a division of Global Impact Group LLC, is seeking a bilingual Project Manager to join our Raleigh on-site team. You will oversee language service projects and coordinate linguists, clients, deadlines, and budgets to ensure timely delivery.

The ideal candidate has at least 3 years in project management, 2+ years in language services, and strong organizational and communication skills. Bachelor's degree is preferred; experience with BOM and ISO quality standards is a plus.