Bilingual Language Services Manager

GardaWorld Group; Arizona; Hybrid; USD 64,000 - 70,000; Full time

Job summary

GardaWorld Federal Services seeks a Language Services Manager in Surprise, AZ to lead language access for a detention facility. You will oversee interpretation and translation, coordinate interpreters and vendors, and ensure accurate, confidential communication for detainees and staff.

The role requires strong leadership in a secure government environment, with experience in supervision and language services management.

Qualifications

• 3+ years of English-Spanish interpretation/translation experience.
• Minimum 1 year in supervisory or scheduling roles.
• Bachelor degree preferred in interpretation, linguistics, or related field.

Responsibilities

• Manage daily interpretation and translation services for detainees, staff, medical teams, and legal representatives.
• Schedule interpreters, translators, bilingual staff, and vendors to meet language needs.
• Monitor accuracy, impartiality, timeliness, and professionalism of language services.
• Develop and maintain language-access procedures, logs, and quality-control documentation.
• Review translated forms and notices for accuracy and terminology consistency.
• Train and evaluate language-services personnel on ethics, confidentiality, and procedures.
• Coordinate with facility leadership and external partners regarding language-access needs.
• Protect confidential information and ensure compliance with security requirements.
• Address language-access concerns and service gaps through proper channels.
• Support audits, inspections, and corrective actions related to language access.

Skills

English-Spanish interpretation

Supervisory experience

Education

Bachelor degree preferred in interpretation/linguistics/communications

Job description

GardaWorld Federal Services seeks a Language Services Manager in Surprise, AZ to lead language access for a detention facility. You will oversee interpretation and translation, coordinate interpreters and vendors, and ensure accurate, confidential communication for detainees and staff.

The role requires strong leadership in a secure government environment, with experience in supervision and language services management.