Hybrid Home Visiting & Care Coordination Specialist

Greater Lawrence Family Health Center; Lawrence (MA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Comprehensive benefits

Growth opportunities

Job summary

Greater Lawrence Family Health Center in Lawrence, MA, seeks a Home Visiting Program Coordinator to manage day-to-day operations and serve as the primary contact for patients, families, and caregivers. The role supports clinicians in the field who conduct home visits, coordinates care across settings, and ensures timely documentation and communication.

The position is hybrid, with most responsibilities performed remotely; on-site attendance for meetings or patient contact is required as needed.

Qualifications

• High School diploma or GED required; associate degree preferred.
• 2-4 years of experience in admin and clinical support in healthcare.
• Proficient with EMR systems and Microsoft Office; Excel experience helpful.
• Fluency in Spanish preferred.
• Strong organization, multitasking and communication skills.

Responsibilities

• Answer incoming calls and greet people; triage per protocol.
• Schedule in-home visits with providers.
• Create patient records and verify insurance.
• Coordinate with clinicians for first visits; mail consent forms as needed.
• Coordinate care transitions and documentation across settings.
• Monitor faxes and process PT-1 requests.
• Assist with billing and other care coordination duties.

Skills

Organizational skills

Communication skills

Patient empathy

Multitasking

Spanish language (preferred)

Education

High School diploma / GED

Associate's degree or certificate

Tools

EMR system

Microsoft Office

Excel

Job description

Greater Lawrence Family Health Center in Lawrence, MA, seeks a Home Visiting Program Coordinator to manage day-to-day operations and serve as the primary contact for patients, families, and caregivers. The role supports clinicians in the field who conduct home visits, coordinates care across settings, and ensures timely documentation and communication.

The position is hybrid, with most responsibilities performed remotely; on-site attendance for meetings or patient contact is required as needed.