Bilingual Japanese Logistics Ops & Customer Service Lead

Staffmark; Torrance (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Staffmark in Torrance, CA is seeking a Japanese bilingual Logistics Operations & Customer Service Manager to oversee daily warehouse operations, inventory control, and logistics workflows. You will supervise floor activities and serve as the main contact for customer inquiries, order tracking, and issue resolution, bridging communications between staff and clients to sustain high satisfaction.

Ideal candidates bring proven warehouse operations experience, on-site facility management, strong

Qualifications

• Bilingual in English and Japanese is required for client communication and operations.
• Experience with on-site facility management and warehouse operations.
• Strong organizational and problem-solving skills in a fast-paced environment.

Responsibilities

• Managing and optimizing daily warehouse operations, inventory control, and logistics workflows.
• Supervising warehouse floor activities to ensure safety, efficiency, and adherence to company standards.
• Serving as the primary point of contact for customer inquiries, order tracking, and issue resolution.
• Bridging communication between warehouse staff and clients to maintain high satisfaction levels.
• Coordinating shipping and receiving schedules to meet operational demands.

Skills

Bilingual English/Japanese

Warehouse operations

Customer service

Leadership

Inventory control

Job description

Staffmark in Torrance, CA is seeking a Japanese bilingual Logistics Operations & Customer Service Manager to oversee daily warehouse operations, inventory control, and logistics workflows. You will supervise floor activities and serve as the main contact for customer inquiries, order tracking, and issue resolution, bridging communications between staff and clients to sustain high satisfaction.

Ideal candidates bring proven warehouse operations experience, on-site facility management, strong