Japanese-Speaking Logistics Ops & Customer Service Manager

Staffmark Group

Torrance (CA)

On-site

USD 65,000 - 95,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Paid holidays and time off

Wellness or incentive programs

Job summary

Staffmark Group in Torrance, CA is seeking a Japanese bilingual Logistics Operations & Customer Service Manager to oversee daily warehouse operations and ensure top-tier client communication. You will manage floor activities, coordinate shipping/receiving, and serve as the primary liaison for inquiries and order tracking, delivering reliable service in a fast-paced environment.

This role requires English and Japanese proficiency, on-site presence, and strong leadership to drive efficiency and

Qualifications

Experience in warehouse operations, on-site facility management, and customer service.
Bilingual proficiency in English and Japanese (written and verbal).
Strong organizational, leadership, and problem-solving skills in a fast-paced environment.
Ability to commute reliably to the Los Angeles warehouse location.

Responsibilities

Managing and optimizing daily warehouse operations, inventory control, and logistics workflows.
Supervising warehouse floor activities to ensure safety, efficiency, and adherence to company standards.
Serving as the primary point of contact for customer inquiries, order tracking, and issue resolution.
Bridging communication between warehouse staff and clients to maintain high satisfaction levels.
Coordinating shipping and receiving schedules to meet operational demands.