Hawaiian Tour Narrator & Guest Experience Guide

ADP, Inc.; Lihue (HI); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Drug insurance

401(k) with generous match

Paid time off

Employee Assistance Plan

Pet Insurance

Free Parking

Résumé du poste

Polynesian Adventure Tours, LLC is seeking energetic Step-On Guides/Narrator Ambassadors in Lihue, HI to share Hawaii's history, culture, and sites with clients. You will greet guests, assist those with special needs, and load passengers safely.

The role requires one year of customer service experience, strong communication, and the ability to deliver engaging narration. A uniform is required and the team prides itself on safety and excellent service.

Qualifications

• Minimum of a High School Diploma or equivalent is required.
• One year of customer service or hospitality experience preferred.
• Ability to communicate clearly and follow instructions.

Responsabilités

• Greet passengers and assist those with special needs or requests.
• Load passengers onto the bus following safety procedures.
• Maintain accurate records of passenger counts, arrival times, and baggage.
• Maintain communication with Drivers and Dispatch about schedule changes.
• Present tour narration relevant to the route and audience.
• Report information to Dispatch in a timely manner.
• Review motorcoach safety protocols with guests.
• Perform other duties as assigned by Dispatch Supervisor or Station Manager.

Connaissances

Customer service

Communication skills

Safety awareness

Problem solving

Multitasking

Formation

High School Diploma or equivalent

Description du poste

Polynesian Adventure Tours, LLC is seeking energetic Step-On Guides/Narrator Ambassadors in Lihue, HI to share Hawaii's history, culture, and sites with clients. You will greet guests, assist those with special needs, and load passengers safely.

The role requires one year of customer service experience, strong communication, and the ability to deliver engaging narration. A uniform is required and the team prides itself on safety and excellent service.