Bilingual Intake Specialist — Evening Part-Time (Spanish/English)

LAW OFFICES OF HILDA L SIBRIAN PC; Houston (TX); On-site; USD 23,000 - 34,000; Part time

Job summary

LAW OFFICES OF HILDA L SIBRIAN PC in Houston, TX seeks a Bilingual Intake Officer for evening part-time hours (4:00PM–9:00PM). You will conduct initial interviews, gather information, guide clients to resources, and maintain confidential records to support service delivery.

Fluency in English and Spanish, strong communication and clerical skills are required. Prior customer service or CRM experience is a plus in this fast-paced, client-focused role.

Qualifications

• Fluency in English and Spanish required.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Clerical skills.
• Preferred: experience in customer service.

Responsibilities

• Conduct initial intake interviews with clients to assess needs and eligibility.
• Gather and document information, ensuring accuracy and confidentiality.
• Provide clients with information about resources and guide them through intake.
• Collaborate with team members to ensure seamless client transitions.
• Maintain up-to-date knowledge of resources to assist clients.

Skills

Bilingual English/Spanish

Interpersonal skills

Communication skills

Clerical skills

Education

High school diploma or equivalent

Associate's degree or higher in a relevant field

Tools

CRM software

Multiline phone system

Job description

LAW OFFICES OF HILDA L SIBRIAN PC in Houston, TX seeks a Bilingual Intake Officer for evening part-time hours (4:00PM–9:00PM). You will conduct initial interviews, gather information, guide clients to resources, and maintain confidential records to support service delivery.

Fluency in English and Spanish, strong communication and clerical skills are required. Prior customer service or CRM experience is a plus in this fast-paced, client-focused role.