Bilingual Intake Specialist - Columbus

Thompson Law Injury Lawyers; Columbus (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental/Vision

FSA/HSA

Paid time off

401(k)

Partial WFH

Job summary

Thompson Law Injury Lawyers in Columbus, OH seeks an intake paralegal to handle incoming calls and in-person client interactions with care and efficiency.

The role requires bilingual English/Spanish, 1-3+ years in a law firm, and strong administrative skills; schedule Sunday-Thursday 1pm-10pm ET; partial work-from-home after onboarding.

Join a fast-paced team that values organization and attention to detail, offering a competitive compensation package and comprehensive benefits.

Qualifications

• Bilingual in English and Spanish.
• 1-3+ years working in a Law firm.
• 1+ years as an Intake Paralegal (Personal Injury Law highly preferred).
• Willingness to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.
• Proficient in computer and administrative skills.
• Organization and attention to detail are necessary.

Responsibilities

• Answer incoming calls and interact with potential new clients over the phone and in person in a caring manner.
• Respond to calls efficiently and accurately, addressing concerns, notifying paralegals and investigators, and providing excellent customer service.
• Perform other administrative duties as required by the team.

Job description

About the job:

This is a fast-paced team environment that is committed to delivering excellent work and enjoying what we do. The position entails answering incoming calls and interacting with potential new clients over the phone and in person in a caring manner. This involves responding to calls efficiently and accurately, addressing concerns, notifying paralegals and investigators, providing excellent customer service, and performingother administrative duties.

Schedule:

Sunday to Thursday 1pm to 10pm (eastern time)

Qualifications:

• REQUIRED: Bilingual in English and Spanish
• 1-3+ years working in a Law firm.
• 1+ years as an Intake Paralegal (Personal Injury Law highly preferred)
• Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.
• Proficient in computer and administrative skills.
• Overall, organization and attention to detail are necessary.

Total Compensation Package:

• Competitive Hourly/Salary ~ Depending on experience level
• Excellent Bonus structure
• Eligible for partial Work From Home (WFH) flexibility following the initial training and onboarding period
• We cover 100% of your health insurance (FREE MEDICAL INSURANCE)
• Free life insurance coverage
• Dental/Vision
• FSA/HSA
• PTO
• 401(k)

Join us at this exciting juncture, where you can share your experience and make a real difference with our clients and colleagues. We look forward to welcoming you to our dedicated team!