Bilingual Intake Receptionist – Cobb County Office

Atlanta Legal Aid Society; Marietta (GA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

16 paid holidays in 2026

6 weeks paid time off

6 weeks parental leave

Disability insurance

Flexible spending account

Loan reimbursement (up to $600/mo)

Public Service Loan Forgiveness/ PSLF

Job summary

Atlanta Legal Aid Society in Cobb County seeks a Spanish and English speaking Intake Receptionist to warmly welcome visitors and direct them to the appropriate departments. This in-office role requires handling calls, mail, and basic filing while gathering eligibility information and entering data into Legal Server.

The position offers a competitive salary of $43,000 with generous benefits, holidays, PTO, and health coverage, reflecting the nonprofit’s commitment to public service and serving

Qualifications

• Two years of experience as a receptionist, legal secretary, or similar position.
• One to two years of experience working in social services, a legal nonprofit or comparable setting preferred.
• Demonstrated commitment to public service and previous work with low-income people with an appreciation for diversity are strongly preferred.
• Patience, compassion, people skills and problem-solving skills.
• Commitment to the mission and values of Atlanta Legal Aid.
• Excellent interpersonal, verbal and written communication, listening, and organizational skills.
• Proven ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to build and maintain positive working relationships with colleagues.
• Strong technological skills and the ability to operate a multiline telephone lines.
• Proficiency in languages other than English and Spanish.

Responsibilities

• Welcome clients and visitors to the office, providing a positive first impression.
• Direct clients and visitors to the appropriate department, agencies, and resources.
• Answer incoming phone calls, screen and direct calls, and take messages when necessary.
• Handle incoming and outgoing mail, faxes, and emails.
• Assist with filing documents, maintaining client files, and potentially preparing documents like letters or memos.
• Gather information to determine income eligibility, in addition to other eligibility requirements.
• Enter client information into Legal Server and verify information accuracy.
• Order and manage office supplies to ensure the reception area and other areas of the office are well-stocked.
• Organize and maintain the Reception Area.
• Assist attorneys and legal staff with various administrative tasks, such as preparing documents, scheduling client meetings, and booking conference rooms.
• Maintain confidentiality regarding client information and legal matters.
• Maintain a professional appearance and demeanor at all times.
• Other tasks as assigned.

Skills

Bilingual Spanish/English

Client reception

Interpersonal skills

Confidentiality

Multiline telephone

Organizational skills

Problem-solving

Communication skills

Job description

Atlanta Legal Aid Society in Cobb County seeks a Spanish and English speaking Intake Receptionist to warmly welcome visitors and direct them to the appropriate departments. This in-office role requires handling calls, mail, and basic filing while gathering eligibility information and entering data into Legal Server.

The position offers a competitive salary of $43,000 with generous benefits, holidays, PTO, and health coverage, reflecting the nonprofit’s commitment to public service and serving