Bilingual Intake Coordinator: Guide Families to Services

New York Foundling; New York (NY); On-site; USD 54,000 - 65,000; Full time

Job summary

The New York Foundling seeks an Intake Coordinator to manage initial intake for families, perform assessments, and ensure accurate documentation. You will engage with stakeholders to evaluate referrals and coordinate outreach to arrange home visits.

The role requires a Bachelor’s degree in social work, psychology, or related field, and a commitment to serving children and families. Travel to family homes is expected as part of the duties.

Qualifications

• Bachelor’s degree in social work, psychology, or a related field.
• Strong writing, communication, and interpersonal skills.
• Ability to manage multiple tasks, meet deadlines, and maintain accurate records.
• Willingness to travel to family homes and community sites.
• Experience in child welfare, social services, or related field preferred.

Responsibilities

• Manage initial intake for families, conduct assessments, gather information, and document promptly.
• Screen referrals for program appropriateness and coordinate with stakeholders.
• Coordinate outreach and joint home visits to assess interest and readiness for services.
• Create and maintain cases in electronic systems with timely processing.
• Provide guidance to families through intake to ensure a smooth, responsive experience.
• Participate in weekly coaching sessions to review referrals and assignments.
• Engage in team meetings and trainings to stay current on best practices.
• Represent NY Foundling at community events to raise awareness of services.

Skills

Excellent writing

Communication

Interpersonal skills

Problem-solving

Time management

Organization

Travel readiness

Education

Bachelor's degree in social work, psychology, or related field

Bachelor’s Degree from a U.S. accredited institution

Job description

The New York Foundling seeks an Intake Coordinator to manage initial intake for families, perform assessments, and ensure accurate documentation. You will engage with stakeholders to evaluate referrals and coordinate outreach to arrange home visits.

The role requires a Bachelor’s degree in social work, psychology, or related field, and a commitment to serving children and families. Travel to family homes is expected as part of the duties.