Bilingual Intake Coordinator - Behavioral Health

Priority Dispatch Corp.; Wheaton (IL); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

PTO

13 Holidays

Health insurance

Dental & Vision coverage

FSA

403(b) Retirement Plan

Life & Disability Insurance

EAP

Job summary

Healthcare Alternative Systems (H.A.S.) seeks an Intake Assistant to support the Program Manager and Clinical Counselors in daily operations. You will effectively communicate with participants and referral sources by phone and in person, screen data, provide service information, and coordinate appointments and referrals.

You will also generate reports, verify benefits, and assist with meetings and fundraising activities, while staying onsite and maintaining professionalism in a dynamic

Qualifications

• Excellent organizational and communication skills are required.
• MS Office proficiency and accurate data handling are essential.
• Strong typing and editing abilities with attention to detail.
• Ability to respond effectively to crisis situations.
• Bilingual English/Spanish is preferred; onsite availability is required.

Responsibilities

• Answer and screen intake calls, gathering data from participants and referrals.
• Provide information on services, hours of operation, and referrals.
• Schedule initial screenings/assessments and referrals to other agencies as needed.
• Respond to referrals via phone or e-mail and confirm attendance for intake appointments.
• Follow up with no-shows and walk-in participants as needed.
• Prepare reports and participant documents from EHR data.
• Verify insurance benefits and participate in meetings and fundraising activities.

Skills

Organizational skills

MS Office

Communication

Typing/editing

Crisis response

Flexible hours

Bilingual preferred

Onsite work

Education

Associates degree

Tools

MS Office

Job description

Healthcare Alternative Systems (H.A.S.) seeks an Intake Assistant to support the Program Manager and Clinical Counselors in daily operations. You will effectively communicate with participants and referral sources by phone and in person, screen data, provide service information, and coordinate appointments and referrals.

You will also generate reports, verify benefits, and assist with meetings and fundraising activities, while staying onsite and maintaining professionalism in a dynamic