Bilingual Insurance Sales & Service Specialist

Gina Gonzalez - State Farm Agent; South Elgin (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Job summary

Gina Gonzalez State Farm is hiring a bilingual Insurance Sales & Customer Service Representative to join our team in South Elgin, IL. The role balances insurance sales (50%) and customer service (50%), requires English and Spanish fluency, and offers licensing guidance and structured training.

Ideal candidates are customer-focused, enjoy solving problems, and can transition between service conversations and sales opportunities while building lasting relationships with clients.

Qualifications

• Bilingual in English and Spanish with strong communication skills.
• Willingness to obtain insurance licenses.
• Customer-focused with sales and service mindset.

Responsibilities

• Generate new auto/home/renters insurance sales through leads and referrals.
• Provide bilingual service and policy changes for existing customers.
• Quote, present, and close insurance products; maintain a sales pipeline.

Skills

Bilingual English/Spanish

Sales skills

Customer service

Communication

Organized

Tools

CRM software

Job description

Gina Gonzalez State Farm is hiring a bilingual Insurance Sales & Customer Service Representative to join our team in South Elgin, IL. The role balances insurance sales (50%) and customer service (50%), requires English and Spanish fluency, and offers licensing guidance and structured training.

Ideal candidates are customer-focused, enjoy solving problems, and can transition between service conversations and sales opportunities while building lasting relationships with clients.