Bilingual Insurance Agent - Buckner, TX

Lopez Auto Insurance; Dallas (TX); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Paid time off

Dental and Vision insurance

Ongoing training opportunities

Job summary

Lopez Auto Insurance in Dallas, Texas is looking for a dedicated Insurance Sales Agent proficient in both English and Spanish. The selected candidate will manage daily customer interactions while ensuring service excellence and achieving performance metrics.

With a competitive hourly rate of $15.00 - $17.00 plus monthly commissions, this full-time position offers comprehensive benefits, including paid time off and insurance options after a brief waiting period. Join us in a rewarding environment that values diversity and inclusion.

Qualifications

• Fluency in both English and Spanish, with strong verbal and written communication skills.
• A minimum of one year of insurance sales experience.
• A deep understanding of customer service principles and practices.

Responsibilities

• Managing daily call volume with a focus on service excellence.
• Responsively addressing customer inquiries and providing accurate solutions.
• Ensuring that customer needs are consistently met through various communication channels.

Skills

Fluency in English and Spanish

Customer service principles

Communication skills

Proficiency in Microsoft Office Suite

Schedule adaptability

Tools

Microsoft Office Suite

Job description

Job Title: Insurance Sales Agent (English and Spanish language required)

Position Type: Full‑Time

Compensation: Competitive hourly rates of $15.00 - $17.00 per hour (depending on experience) plus unlimited monthly commissions (agents typically earn an additional $3-5 per hour), comprehensive benefits, and ongoing training opportunities.

Benefits

• Paid time off
• Dental, Vision, and Lyric (waiting period of first 60 days)

About the Role

• Managing daily call volume with a focus on service excellence
• Responsively addressing customer inquiries and providing accurate solutions
• Ensuring that customer needs are consistently met through various communication channels (phone, email, written correspondence, etc.)
• Maintaining high standards of quality assurance and achieving key performance indicators
• Assisting with other tasks as needed

About You

• Fluency in both English and Spanish, with strong verbal and written communication skills
• A minimum of one year of insurance sales experience
• A deep understanding of customer service principles and practices
• Proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook, as well as a general working knowledge of computer systems and the internet for business purposes
• Schedule adaptability and the ability to professionally resolve escalated issues
• Align with our company's values, achieve your goals by excelling in sales, and create satisfied customers
• While a Texas Property and Casualty Insurance License is preferred, it is not required.

We believe in the power of diversity and inclusion. We are dedicated to providing equal employment opportunities for all, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.