Bilingual Insurance Customer Care Specialist

Hien Apple - State Farm Agent; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Hien Apple - State Farm Agent in Houston seeks a friendly Customer Service Representative to join our team. You will answer inquiries, help with policy changes, and process claims while maintaining accurate records to ensure exceptional service for our customers.

We welcome bilingual candidates (Vietnamese or Spanish) and offer a family-oriented office environment with opportunities for advancement and professional development within a growing team.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Vietnamese or Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Job description

Hien Apple - State Farm Agent in Houston seeks a friendly Customer Service Representative to join our team. You will answer inquiries, help with policy changes, and process claims while maintaining accurate records to ensure exceptional service for our customers.

We welcome bilingual candidates (Vietnamese or Spanish) and offer a family-oriented office environment with opportunities for advancement and professional development within a growing team.