Insurance Account Associate – Growth, Flexible Schedule

Hien Apple - State Farm Agent; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License Reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Hien Apple - State Farm Agent in Houston is seeking an Account Associate to join our team. You will help manage customer accounts, assist with policy changes, and support the agency's growth by connecting customers with appropriate State Farm products.

Ideal candidates are organized, have strong customer-service skills, and are fluent in Vietnamese or Spanish. This role offers a collaborative, family-oriented office culture and ongoing training.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Vietnamese or Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Vietnamese or Spanish

Job description

Hien Apple - State Farm Agent in Houston is seeking an Account Associate to join our team. You will help manage customer accounts, assist with policy changes, and support the agency's growth by connecting customers with appropriate State Farm products.

Ideal candidates are organized, have strong customer-service skills, and are fluent in Vietnamese or Spanish. This role offers a collaborative, family-oriented office culture and ongoing training.