Account Representative - State Farm Agent Team Member

Hien-Apple---State-Farm-Agent; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Hien Apple - State Farm Agent in Houston, TX is seeking an Account Representative to support daily operations, grow the agency through customer relations, and bridge customer needs with agency departments.

You will promote relevant insurance products, assist with applications and renewals, and maintain accurate interaction records while delivering friendly, multilingual service in a team-oriented office.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Vietnamese or Spanish preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Detail-oriented

Customer service

Sales experience

Bilingual

Job description

Benefits

• License Reimbursement


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY

I opened my first agency in 2013 and expanded into my second location in 2020. Today, I have a team of five, and we continue to grow steadily. Before becoming a State Farm agent, I built my career in financial services, which helped shape the way I approach customer care and running a business.

I’m a single mom with two teenage sons, and I hold a BBA in Finance. Community is also a big part of who I am—I stay very connected to the Vietnamese community and love being involved wherever I can make a positive impact.

I offer partial health coverage and licensing reimbursement, and our office environment is truly family-oriented. We care about each other, support one another, and enjoy regular team outings. Our agency is located in a busy shopping center with strong walk-in traffic, and I’m proud of our excellent Google reviews that reflect how hard we work for our customers.

I’m looking for a team member who genuinely loves helping people, thrives in a collaborative environment, and brings positive energy to the office. Bilingual candidates (especially Vietnamese or Spanish speakers) are strongly encouraged to apply.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Hien Apple - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.


• Assist customers with policy applications and renewals.


• Handle customer inquiries and provide timely responses.


• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Experience in customer service or sales preferred.


• Bilingual Vietnamese or Spanish preferred.