Bilingual Insurance & Client Care Associate

Hien Apple - State Farm Agent; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Hien Apple - State Farm Agent in Houston, TX, is seeking a team member who genuinely loves helping people and thrives in a collaborative office environment. The role focuses on understanding client needs, promoting product options, and building strong customer relationships within a community-focused agency.

The position supports daily office operations and marketing efforts, with a family-oriented team culture and opportunities for advancement.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational abilities with attention to detail.
• Thrives in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.
• Bilingual Vietnamese or Spanish preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Attention to detail

Customer service

Insurance licensing

Bilingual (Vietnamese or Spanish)

Job description

Hien Apple - State Farm Agent in Houston, TX, is seeking a team member who genuinely loves helping people and thrives in a collaborative office environment. The role focuses on understanding client needs, promoting product options, and building strong customer relationships within a community-focused agency.

The position supports daily office operations and marketing efforts, with a family-oriented team culture and opportunities for advancement.