Bilingual Insurance & Customer Care Advisor

Hien-Apple---State-Farm-Agent; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Hien Apple - State Farm Agent in Houston, TX is seeking an Account Representative to support daily operations, grow the agency through customer relations, and bridge customer needs with agency departments.

You will promote relevant insurance products, assist with applications and renewals, and maintain accurate interaction records while delivering friendly, multilingual service in a team-oriented office.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Vietnamese or Spanish preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Detail-oriented

Customer service

Sales experience

Bilingual

Job description

Hien Apple - State Farm Agent in Houston, TX is seeking an Account Representative to support daily operations, grow the agency through customer relations, and bridge customer needs with agency departments.

You will promote relevant insurance products, assist with applications and renewals, and maintain accurate interaction records while delivering friendly, multilingual service in a team-oriented office.