Bilingual Insurance CSR – Growth & Training

Vince Clark - State Farm Agent; Kankakee (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

Vince Clark State Farm in Illinois is seeking a Customer Service Representative to deliver exceptional client experiences and support policyholders with inquiries, policy changes, and claims. The ideal candidate is bilingual in Spanish, detail-oriented, and able to multitask while maintaining accurate records.

Prior customer service experience is preferred, and a property/casualty license must be obtained before start date or already held.

Qualifications

• Strong communication and interpersonal abilities are essential.
• Detail-oriented and able to multitask across multiple customer needs.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Vince Clark State Farm in Illinois is seeking a Customer Service Representative to deliver exceptional client experiences and support policyholders with inquiries, policy changes, and claims. The ideal candidate is bilingual in Spanish, detail-oriented, and able to multitask while maintaining accurate records.

Prior customer service experience is preferred, and a property/casualty license must be obtained before start date or already held.