Bilingual Insurance CSR – Growth, Training & PTO

Cothran Insurance Agcy Inc; Fontana (CA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Free food & snacks

Training & development

Company parties

Job summary

State Farm Agent Team Member in Fontana, CA seeks a Customer Service Representative to answer inquiries, help with policy changes, process claims, and maintain records. This full-time role emphasizes customer service, detail orientation, and community focus.

Bilingual Spanish is required; property and casualty, life and health licenses must be obtainable. Compensation $41,600 to $45,760 per year, with opportunities for advancement, paid time off, training, and company events.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitask

Customer service

Job description

State Farm Agent Team Member in Fontana, CA seeks a Customer Service Representative to answer inquiries, help with policy changes, process claims, and maintain records. This full-time role emphasizes customer service, detail orientation, and community focus.

Bilingual Spanish is required; property and casualty, life and health licenses must be obtainable. Compensation $41,600 to $45,760 per year, with opportunities for advancement, paid time off, training, and company events.