Bilingual Insurance CSR — Policy & Claims Support

Jill Willey; Berwyn (IL); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Jill Willey is looking for a Customer Service Representative for State Farm in Berwyn, Illinois. This position requires passion for customer service and the ability to communicate effectively in both English and Spanish.

You will be responsible for delivering exceptional service, assisting with policy management, and resolving customer inquiries while working closely with a collaborative team. A competitive salary range of $38,000 to $55,000 is offered along with opportunities for growth.

Qualifications

• Bilingual Spanish required.
• Previous experience in customer service or insurance preferred.

Responsibilities

• Deliver outstanding customer service and respond to inquiries.
• Assist clients with policy changes and claims processing.
• Analyze customer situations and find effective solutions.
• Collaborate with team members in a supportive environment.

Skills

Excellent communication skills

Strong customer service orientation

Ability to multitask

Attention to detail

Proficient computer skills

Customer service experience

Job description

Jill Willey is looking for a Customer Service Representative for State Farm in Berwyn, Illinois. This position requires passion for customer service and the ability to communicate effectively in both English and Spanish.

You will be responsible for delivering exceptional service, assisting with policy management, and resolving customer inquiries while working closely with a collaborative team. A competitive salary range of $38,000 to $55,000 is offered along with opportunities for growth.