Bilingual Insurance CSR — Growth, Bonus & Benefits

Bill Pancake State Farm; Kissimmee (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive salary

Bonus based on performance

Job summary

Bill Pancake State Farm is seeking a Customer Service Representative to join their team in a fast-paced, value-driven environment. You will help grow the business through exceptional customer experiences and ongoing relationship management.

The role requires strong communication, teamwork, and problem-solving abilities, with licenses obtainable in Property & Casualty and Life & Health to support a broad insurance product mix. State Farm independence underscores the opportunity for growth.

Qualifications

• Excellent interpersonal and communication skills.
• People-oriented, self-motivated and detail oriented.
• Bilingual in Spanish is required.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Interpersonal skills

Communication skills

People-oriented

Self-motivated

Detail oriented

Problem solving

Team player

Bilingual Spanish

Job description

Bill Pancake State Farm is seeking a Customer Service Representative to join their team in a fast-paced, value-driven environment. You will help grow the business through exceptional customer experiences and ongoing relationship management.

The role requires strong communication, teamwork, and problem-solving abilities, with licenses obtainable in Property & Casualty and Life & Health to support a broad insurance product mix. State Farm independence underscores the opportunity for growth.