Bilingual Insurance CSR - Remote, Growth & Impact

Nicole Billings-Turner - State Farm Agent; Lawrenceville (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nicole Billings-Turner - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy information, and assist with claims while supporting community members.

This role requires bilingual Spanish communication, strong teamwork, and a flexible schedule with potential for advancement in a close-knit agency environment. Remote work options may be available as part of a flexible arrangement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish (required).

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Bilingual Spanish

Job description

Nicole Billings-Turner - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy information, and assist with claims while supporting community members.

This role requires bilingual Spanish communication, strong teamwork, and a flexible schedule with potential for advancement in a close-knit agency environment. Remote work options may be available as part of a flexible arrangement.