Bilingual Insurance CSR — Growth & Advancement

GEICO Insurance Agent; Sugar Land (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

GEICO Local Office in Sugar Land, TX, is hiring a Bilingual Customer Service Representative to take ownership of customer interactions and guide policyholders to the right decisions. You will deliver confident service, resolve conflicts, and cross-sell GEICO products while building lasting client relationships.

Join a growth-focused team with opportunities for advancement, training, and a strong emphasis on accuracy, efficiency, and customer satisfaction in a fast-paced environment.

Qualifications

• Bilingual ability in English and another language (e.g., Spanish).
• Prior customer service experience is preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers with insurance policies and coverage questions.
• Educate and counsel policyholders to make informed decisions.
• Cross-sell GEICO products to existing clients.
• Engage with policyholders and external contacts (DMV, banks, dealerships).

Skills

Bilingual (English/Spanish)

Customer service

Education

High school diploma or equivalent

Job description

GEICO Local Office in Sugar Land, TX, is hiring a Bilingual Customer Service Representative to take ownership of customer interactions and guide policyholders to the right decisions. You will deliver confident service, resolve conflicts, and cross-sell GEICO products while building lasting client relationships.

Join a growth-focused team with opportunities for advancement, training, and a strong emphasis on accuracy, efficiency, and customer satisfaction in a fast-paced environment.