Bilingual Insurance CSR | Flexible Schedule & Growth

State Farm Agent; Boynton Beach (FL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Company parties

Signing bonus

Job summary

John Peters - State Farm Agent in Boynton Beach, Florida, is hiring a Bilingual Customer Service Representative. This role serves as a link between the company and its diverse client base, assisting with inquiries on insurance policies and claims.

The ideal candidate will be fluent in both Spanish and English, with strong customer service skills, a high school diploma, and proficiency in Microsoft Office. Compensation ranges from $40,000 to $80,000 annually, with several benefits including flexible scheduling.

Qualifications

• Excellent written and verbal communication skills in both languages.
• Empathetic and patient approach towards customer concerns.
• Familiarity with insurance terminology and policies.

Responsibilities

• Assist bilingual clients with inquiries related to insurance policies.
• Provide exceptional customer service through various communication channels.
• Translate documents between English and Spanish.
• Collaborate with team members for timely issue resolution.
• Educate clients on insurance products.

Skills

Fluent in Spanish

Fluent in English

Customer service experience

Strong organizational skills

Multitasking abilities

Education

High school diploma

College degree

Tools

Microsoft Office Suite

Customer relationship management (CRM) software

Job description

John Peters - State Farm Agent in Boynton Beach, Florida, is hiring a Bilingual Customer Service Representative. This role serves as a link between the company and its diverse client base, assisting with inquiries on insurance policies and claims.

The ideal candidate will be fluent in both Spanish and English, with strong customer service skills, a high school diploma, and proficiency in Microsoft Office. Compensation ranges from $40,000 to $80,000 annually, with several benefits including flexible scheduling.