Bilingual Insurance Advisor (English+Mandarin/Spanish)

The Juris Agency; Fremont (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Mon-Fri schedule

Hands-on training

Licensing support

Tuition reimbursement

Career growth opportunities

Sick leaves

Job summary

Lin Zhao Insurance Agency, a Farmers Insurance agency, in Fremont, CA, seeks a bilingual Insurance Customer Service Representative fluent in English and Mandarin Chinese or Spanish. This full-time, in-person role offers $25–$30 per hour base, plus commissions and bonuses, with target total compensation around $80,000 when goals are met.

You will assist clients with insurance needs, build relationships, generate leads, prepare quotes, and handle renewals, billing questions, and documents, with

Qualifications

• Fluent in English; fluent in Mandarin Chinese or Spanish preferred.
• Excellent communication and active listening skills.
• Strong follow-through and customer service orientation.
• Ability to meet service and sales goals.
• Insurance or financial services experience valued but not required.

Responsibilities

• Serve as the first point of contact for clients and prospects by phone, email, and in person.
• Identify insurance needs and recommend appropriate coverage options.
• Generate leads and follow up on referrals and quotes.
• Prepare applications and assist with renewals, billing questions, and payments.
• Maintain accurate client records and collaborate with the team.

Skills

Fluent English

Bilingual (Mandarin/Spanish)

Customer service

Sales

Relationship building

Education

High school diploma or equivalent

Associate or Bachelor’s preferred

Tools

CRM software

Microsoft Office

Job description

Lin Zhao Insurance Agency, a Farmers Insurance agency, in Fremont, CA, seeks a bilingual Insurance Customer Service Representative fluent in English and Mandarin Chinese or Spanish. This full-time, in-person role offers $25–$30 per hour base, plus commissions and bonuses, with target total compensation around $80,000 when goals are met.

You will assist clients with insurance needs, build relationships, generate leads, prepare quotes, and handle renewals, billing questions, and documents, with