Bilingual Inside Sales Specialist - Funeral & Cemetery

sci; Pharr (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

sci is seeking a dedicated sales associate in Pharr, TX, to serve families with pre-need funeral and cemetery arrangements. You will present cemetery properties, discuss options, and guide clients through the purchasing process, employing compassionate communication and culturally aware service.

Responsibilities include visiting families, handling leads, and maintaining records in Salesforce. The role requires Spanish and English fluency, a valid driver’s license, and a willingness to work

Qualifications

• High school diploma or GED with college coursework preferred or 2 years related experience.
• Bilingual in Spanish and English required.
• Valid driver’s license with clean record and ability to drive company vehicles.
• Experience in customer service or direct sales is required.

Responsibilities

• Connect with families through listening and clear communication to assess needs and explain options.
• Present services, products, and cemetery property; enter selections into electronic contract.
• Follow up with families during arrangements and resolve concerns across teams.
• Maintain leads in Salesforce.com and work toward a 4:1 close ratio.
• Attend visitations and events to address questions and generate warmth leads.

Skills

Bilingual Spanish-English

Computer skills

Verbal communication

People skills

Self-motivated

Professional presence

Relationship building

Cognitive / problem solving

Education

High School Diploma or GED

College coursework (sophomore)

Tools

Salesforce.com

Job description

sci is seeking a dedicated sales associate in Pharr, TX, to serve families with pre-need funeral and cemetery arrangements. You will present cemetery properties, discuss options, and guide clients through the purchasing process, employing compassionate communication and culturally aware service.

Responsibilities include visiting families, handling leads, and maintaining records in Salesforce. The role requires Spanish and English fluency, a valid driver’s license, and a willingness to work