Bilingual Inside Sales Specialist

Beacon Roofing Supply, Inc; Nashville (TN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

PTO and holidays

Parental leave

Paid training and certifications

Legal assistance

Job summary

QXO, a leading distributor and installer of building products based in Nashville, TN, seeks a customer service professional to handle quotes, orders, returns, and inquiries while supporting the Outside Sales team. The role emphasizes accuracy, timely follow-up, and adherence to pricing guidelines.

Ideal candidates have front-line customer service or sales experience, with preference for those familiar with construction materials and bilingual Spanish speakers.

Qualifications

• Experience on front-line customer service or sales.
• Industry experience in construction/building materials a plus.
• Spanish bilingual proficiency a plus.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pickup of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Front-line CS

Sales experience

Communication

Follow-up

Job description

QXO, a leading distributor and installer of building products based in Nashville, TN, seeks a customer service professional to handle quotes, orders, returns, and inquiries while supporting the Outside Sales team. The role emphasizes accuracy, timely follow-up, and adherence to pricing guidelines.

Ideal candidates have front-line customer service or sales experience, with preference for those familiar with construction materials and bilingual Spanish speakers.