Bilingual Inside Sales Representative - Savannah

Rugby Architectural Building Products; Savannah (GA); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401(k) Traditional & Roth with Match

Life Insurance

Short-Term Disability

Long-Term Disability

Paid Time Off

Paid Holidays

Wellness Programs

Longevity Appreciation Program

Team environment

Descripción de la vacante

Rugby Architectural Building Products is seeking a Bilingual Inside Sales/Customer Service Representative in Savannah, GA. You will drive sales growth and deliver exceptional service to customers, handling inquiries, orders, and proposals with a focus on relationship building.

The role involves working Mon-Fri, 7:30-4:30, with medical, retirement plans, and a team-oriented environment. Strong communication and product knowledge are essential to meet sales targets.

Formación

• Experience in customer service and sales.
• Ability to build and maintain relationships with customers.
• Strong communication and product knowledge to advise customers.

Responsabilidades

• Serve as a customer service representative: build and maintain relationships with existing and potential customers through effective communication and exceptional service.
• Identify and pursue sales opportunities to meet and exceed sales targets.
• Develop deep understanding of Rugby's product offerings to provide expert advice and recommendations.
• Efficiently process customer orders and ensure timely delivery.
• Take sales orders, prepare accurate price quotes and proposals, and negotiate terms.
• Address inquiries, concerns, and issues promptly and professionally.
• Stay informed about industry trends and market conditions to identify opportunities and challenges.
• Maintain accurate records of customer interactions and sales activities using CRM.

Conocimientos

Customer service

Sales

Communication

CRM systems

Herramientas

CRM software

Descripción del empleo

Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 26 branches throughout the United States. Our primary business is non-structural architectural grade building products sold principally to customers who create and produce end-products for the commercial, industrial, retail, residential and institutional markets. (In New Century, KS, Lebanon, TN, and Rockford, IL - we do business as: Olathe Millwork, Warren Brothers, River City Millwork respectfully.)

Position Summary

Join our expanding team as a Bilingual Inside Sales/Customer Service Representative at Rugby Architectural Building Products. In this important role, you'll drive sales growth and uphold our commitment to delivering exceptional service to our valued customers.

What's In It For You

• Pay: $20-23/hr. dependent on experience
• Shift Times: Mon-Fri 7:30-4:30
• Competitive Medical - Dental - Vision
• 401(k) Traditional & Roth with Match
• Life Insurance
• Short-Term and Long-Term Disability
• Paid Time Off & Paid Holidays
• Corporate Wellness Programs
• Longevity Appreciation Program
• Great TEAM environment

Your Day-to-Day:

to excel in this role, you will need to...

• Serve as a customer service representative: you will build and maintain strong relationships with existing and potential customers through effective communication and exceptional service. You will engage our customers and sell our product through email, phone, and occasionally in person.
• Proactively identify and pursue sales opportunities to meet and exceed sales targets.
• Our Inside Sales Representatives develop a deep understanding of Rugby's product offerings to provide expert advice and recommendations to customers.
• Efficiently and accurately process customer orders, ensuring the timely delivery of products while adhering to company policies and procedures.
• Take sales orders, preparing accurate price quotes and proposals for customers, negotiating terms when necessary.
• Address customer inquiries, concerns, and issues in a timely and professional manner, striving for prompt resolution and customer satisfaction.
• Stay informed about industry trends, competitor offerings, and market conditions to identify opportunities and challenges.
• Maintain accurate records of customer interactions, sales activities, and results, using CRM software as required.

At Rugby, our goal is to lead the industry! We will accomplish this goal by creating an environment where each team member is challenged to achieve their personal best using their talent, together building a community based on our values of Fairness, Commitment to Excellence, and maintaining Rugby as a Performance Meritocracy.

Key words: Sales; inside sales; inside sales representative; sales representative; business development representative; call center; customer service; telemarketing; customer service representative

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