Inside Sales & Customer Care Specialist – Building Materials

Rugby Architectural Building Products; Greenvale (NY); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Life insurance

Disability insurance

Wellness program

Job summary

Rugby Architectural Building Products in Greenvale, NY is seeking an Inside Sales/Customer Service Representative to build relationships with customers, provide product information, and drive sales. The role blends customer service with account management and supports business growth while working Monday–Friday, 8:00 a.m.

to 5:00 p.m. The position offers hourly pay of $20–$24, comprehensive benefits including medical/dental/vision, 401(k) with match, PTO and holidays, life and disability

Qualifications

• Inside sales, customer service, or account management experience preferred.
• Bilingual in Spanish and English preferred.
• Experience with building materials industry is a plus.
• Comfortable using CRM systems and Microsoft Office.
• Strong communication and relationship-building skills.

Responsibilities

• Build and maintain relationships with customers.
• Provide product information, recommendations, and solutions.
• Generate sales via phone, email, and interactions.
• Identify opportunities to grow accounts and develop new business.
• Prepare quotes, pricing, and proposals.
• Process orders accurately and efficiently.
• Coordinate with operations to ensure timely delivery.
• Resolve questions with professionalism and urgency.
• Maintain customer data and sales activity records.
• Stay informed about products, industry trends, and market opportunities.

Skills

Bilingual Spanish

Customer service

Inside sales

Account management

CRM systems

Microsoft Office

Multi-tasking

Tools

CRM systems

Microsoft Office

Job description

Rugby Architectural Building Products in Greenvale, NY is seeking an Inside Sales/Customer Service Representative to build relationships with customers, provide product information, and drive sales. The role blends customer service with account management and supports business growth while working Monday–Friday, 8:00 a.m.

to 5:00 p.m. The position offers hourly pay of $20–$24, comprehensive benefits including medical/dental/vision, 401(k) with match, PTO and holidays, life and disability