Bilingual Inside Sales & Customer Service Rep

Rugby Architectural Building Products; Savannah (GA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Traditional & Roth with Match

Life Insurance

Short-Term Disability

Long-Term Disability

Paid Time Off

Paid Holidays

Wellness Programs

Longevity Appreciation Program

Team environment

Job summary

Rugby Architectural Building Products is seeking a Bilingual Inside Sales/Customer Service Representative in Savannah, GA. You will drive sales growth and deliver exceptional service to customers, handling inquiries, orders, and proposals with a focus on relationship building.

The role involves working Mon-Fri, 7:30-4:30, with medical, retirement plans, and a team-oriented environment. Strong communication and product knowledge are essential to meet sales targets.

Qualifications

• Experience in customer service and sales.
• Ability to build and maintain relationships with customers.
• Strong communication and product knowledge to advise customers.

Responsibilities

• Serve as a customer service representative: build and maintain relationships with existing and potential customers through effective communication and exceptional service.
• Identify and pursue sales opportunities to meet and exceed sales targets.
• Develop deep understanding of Rugby's product offerings to provide expert advice and recommendations.
• Efficiently process customer orders and ensure timely delivery.
• Take sales orders, prepare accurate price quotes and proposals, and negotiate terms.
• Address inquiries, concerns, and issues promptly and professionally.
• Stay informed about industry trends and market conditions to identify opportunities and challenges.
• Maintain accurate records of customer interactions and sales activities using CRM.

Skills

Customer service

Sales

Communication

CRM systems

Tools

CRM software

Job description

Rugby Architectural Building Products is seeking a Bilingual Inside Sales/Customer Service Representative in Savannah, GA. You will drive sales growth and deliver exceptional service to customers, handling inquiries, orders, and proposals with a focus on relationship building.

The role involves working Mon-Fri, 7:30-4:30, with medical, retirement plans, and a team-oriented environment. Strong communication and product knowledge are essential to meet sales targets.