Bilingual Inside Sales Representative

Verizon Communications; Temple Terrace (FL); Hybrid; USD 35,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Work from Home Inside Sales Representative, where your passion for technology and customer service will drive sales growth. In this dynamic role, you will engage with customers through inbound and outbound calls, helping them discover how Verizon's wireless services can enhance their lives. This position offers the flexibility of remote work while requiring occasional in-person training and meetings in Temple Terrace, Florida. If you're motivated by commission-based targets and thrive in a fast-paced environment, this opportunity is perfect for you. Embrace the chance to be part of a diverse and inclusive team that values your contributions and supports your growth.

Qualifications

• 1+ years of sales and customer service experience required.
• Bilingual fluency in English and Spanish is mandatory.

Responsibilities

• Generate sales by providing exceptional customer service.
• Close sales using effective communication and tech solutions.

Skills

Sales Experience

Customer Service

Bilingual Fluency (English and Spanish)

Communication Skills

Multi-tasking

Education

Associate's Degree

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

Generating sales helps our business grow, and you’ll help us achieve continued growth by providing exceptional customer service. As a Work from Home Inside Sales Representative, you'll take inbound calls from potential customers in response to promotional communications. You’ll also make some outbound calls to customers who are eligible for new promotions. You’ll help our customers understand how our wireless services will enable them to play, work, and live better all while working in a commissions-based environment, and remotely from the convenience of your home office.

The primary responsibilities of the position include:

• Generate sales by using your passion for cutting-edge technology and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.

Where you’ll be working...

In this remote role, you'll work from home with occasional in-person training and meetings. To be eligible for this position, your home must be located within the state of Florida and within a reasonable commute to the Verizon hub location specified on this job posting. Onsite presence is required for onboarding, training, and periodic center collaboration based on business needs. (e.g., you'll be required to attend some in-person training and onsite call taking during initial training/transition, followed by occasional in-person meetings and events throughout the year).

The hub location is: Temple Terrace, FL (7701 E Telecom Pkwy)

What we’re looking for...

You’re someone others look to for advice on the latest technology. Working toward challenging commission-based sales targets to motivate you to perform at your best. Multi-tasking comes easy to you, even in an at-home environment that lacks direct supervision. You are persistent and know that with effort, you will win. You make connections with all types of people, are a skilled communicator, and build rapport easily.

This full-time position requires you to be fluent in two languages and pass a language assessment to earn an additional $3,000 per year in your paycheck.

You'll need to have:

• One or more years of work experience.
• One or more years of sales experience.
• Bilingual Fluency in both English and Spanish.
• Willingness to work in a sales commission-based environment.
• Willingness to work evenings, weekends, and holidays.
• Meet all home office requirements listed below.

Even better if you have one or more of the following:

• Based on the required in-person periodic center collaborations of this role, candidates should live in Florida within a 75 mile radius of our listed hub location.
• An Associate's Degree.
• Demonstrated ability to meet sales goals (for example: commission-based experience).
• Experience handling inbound and outbound customer calls to achieve sales.
• The ability to work effectively in an at-home environment independent of immediate supervision.
• Experience solving customer problems in a work-from-home environment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Home office and virtual office Requirements:

• This is a work-from-home role with occasional in-person meetings and training.
• Home office must be located within the state of Florida and within a reasonable commute to the hub location specified on this job posting to attend training as well as periodic meetings as indicated by the business.
• Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.
• A dedicated quiet, private workspace.
• Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.
• The ability to self-manage in a remote work environment, including setup of company-provided computer equipment and ongoing proactive, skilled, and effective management of your home network and connections.
• Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

Bilingual fluency in English and the following language(s) are required: Spanish

Where you’ll be working

In this remote role, you'll work from home with occasional in-person trainings and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.