Bilingual Inside Sales Representative

QXO; Hicksville (NY); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

PTO

Parental leave

Paid training

Legal assistance

Pet insurance

EAP

Job summary

QXO in Hicksville, NY is seeking a full-time Sales and Customer Service Associate to handle price quotes, orders, and inquiries while coordinating with operations to ensure timely delivery.

We value a proactive sales mindset, relationship-building abilities, and bilingual Spanish/English communication. The role supports the Outside Sales team and offers benefits like 401(k), medical/dental/vision, PTO, and paid training.

Qualifications

• Sales and customer service experience required.
• Proactive sales mindset with opening new accounts and upselling.
• Able to communicate with customers, vendors, and management.
• Office/commercial experience preferred.

Responsibilities

• Receive and process price quotes, orders, returns, and inquiries.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pickups with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies.

Skills

Bilingual Spanish/English

Sales experience

Customer service

Relationship building

Self-starter

Computer skills

Communicate effectively

Tools

Microsoft Office

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You'll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

Shift and Schedule

• Full-Time Position
• Monday–Friday, 7:00 a.m. to 4:00 p.m.
• Saturdays every other week, 7:00 a.m. to 11:00 a.m.
• Flexibility in schedule to accommodate OT as needed.

What You'll Bring

• Sales and customer service experience required, with a strong focus on building relationships and driving sales
• Proactive sales mindset, including opening new accounts, upselling, and identifying growth opportunities
• Positive attitude and strong customer-first approach
• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Office management or administrative experience preferred
• Bilingual (Spanish/English) required
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information
• Computer proficiency, including Microsoft Office applications
• Ability to work independently and make sound decisions with minimal supervision
• Motivated self-starter with a desire for long-term career growth and advancement

What You'll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer.

We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Salary Range

USD $26.00 - USD $31.15 /Hr.