Bilingual Inside Sales Rep (Korean) – Hybrid

Gordon Food Service

Wyoming (MI)

Hybrid

USD 42,000 - 52,000

Full time

8 days ago

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Job summary

Gordon Food Service is seeking an Inside Sales Representative - Korean Speaker to deliver friendly customer service, process orders, and support delivery coordination across phone, email, and digital channels. The role emphasizes fluent Korean and English, strong product knowledge, and active use of E-Commerce tools.

Responsibilities include handling inquiries, managing orders, coordinating deliveries, and supporting cross-functional teams.

Qualifications

Bilingual Korean and English (written and verbal) required.
Two years of full-time related work experience and a High School Diploma (or equivalent) required.
Understanding of Foodservice industry operations, USDA dietary regulations, and commodities.
Ability to learn Gordon Food Service applications and adapt to updates; proficiency in 10-key data entry.

Responsibilities

Answer customer questions and resolve errors to fix customer problems.
Manage customer orders (stock and nonstock) via systems or manually, and confirm edits.
Arrange exception deliveries with Transportation, UPS, or 3rd party services.
Assist in training of new Chain Accounts Representatives and attend trainings.
Collaborate with National Account and Call Center teams to coordinate supply chain needs.
Maintain peer relationships and share issues/ideas with field teams.
Communicate effective supply chain strategies across distribution centers and logistics teams.
Perform other duties as required.