Bilingual Inside Sales Pro – Deathcare

Service Corporation International; Apple Valley (CA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company

Sick Leave

Long-Term Disability

Life Insurance

401(k) Company match

Employee Assistance Program

Job summary

Service Corporation International (SCI) is seeking a dedicated professional to connect with families, explain funeral and cemetery options, and guide decisions with empathy and integrity.

Responsibilities include presenting services, managing electronic contracts, following up with families, and transforming warm leads into appointments while adhering to regulatory requirements and company policies. Strong Spanish/English communication is valued.

Qualifications

• Education minimum as stated: High School Diploma or GED; college coursework preferred.
• Experience in business administration, sales, or marketing noted as plus.
• Minimum 1 year of customer service or direct sales experience.

Responsibilities

• Listen to families, present services and options, and guide decisions.
• Enter selections into contracts and verify documents.
• Build relationships with families, follow up on arrangements, and respond to concerns.
• Provide warm leads and conduct outbound calls to schedule appointments.
• Maintain leads in Salesforce and work toward a 4-to-1 close rate.
• Adhere to regulations and company policies; participate in training.

Skills

Bilingual Spanish/English

Computer skills

Verbal communication

Death industry

Positive attitude

Self-motivated

Cognitive ability

Policy compliance

Night/weekend/overtime

Certification readiness

Education

High School Diploma or GED

College coursework (sophomore level)

Job description

Service Corporation International (SCI) is seeking a dedicated professional to connect with families, explain funeral and cemetery options, and guide decisions with empathy and integrity.

Responsibilities include presenting services, managing electronic contracts, following up with families, and transforming warm leads into appointments while adhering to regulatory requirements and company policies. Strong Spanish/English communication is valued.