Bilingual Inside Sales & Customer Service (Spanish/English)

Employee Relations Associates, Inc.; Marietta (GA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid time off

Life insurance

Disability coverage

401(k)

Job summary

TalentBridge is seeking a Bilingual Inside Sales & Customer Service Representative to support English- and Spanish-speaking customers in the construction supply sector. You’ll help contractors find products, prepare quotes, process orders, and nurture relationships to generate repeat business.

The role emphasizes building rapport, managing inquiries, and coordinating with sales, warehouse and leadership teams to keep orders moving efficiently.

Qualifications

• Fluent bilingual Spanish/English communication skills.
• Experience in customer service, inside sales, counter sales, account management, or sales support.
• Excellent communication and relationship-building skills.
• Proactive, sales-minded approach to customer service.
• Ability to manage multiple customers, orders and priorities in a fast-paced environment.
• Strong attention to detail and follow-through.
• Comfortable working in person and over the phone.
• Basic proficiency with Microsoft Office and computer-based systems.
• ERP, inventory, order-entry, or POS system experience is a plus.
• Experience in construction, concrete, building materials, industrial supply, equipment rental, hardware, or distribution is highly preferred.

Responsibilities

• Assist English- and Spanish-speaking customers in person and over the phone.
• Build relationships with customers and help grow existing accounts.
• Prepare and enter customer quotes, sales orders, and payments.
• Answer questions regarding products, pricing, availability, and orders.
• Proactively follow up with customers and identify additional sales opportunities.
• Partner with outside sales representatives to support customer accounts.
• Research products, suppliers, pricing, and availability.
• Assist with quotes, order documentation, and product submittal packages.
• Resolve customer questions and concerns quickly and professionally.
• Maintain accurate customer and order information within the ERP system.
• Assist with showroom organization and product stocking.
• Collaborate with sales, warehouse, operations and leadership teams to keep customer orders moving.

Skills

Bilingual Spanish/English

Customer service

Inside sales

Account management

Sales support

MS Office

ERP system

POS system experience

Tools

Microsoft Office

ERP system

Job description

TalentBridge is seeking a Bilingual Inside Sales & Customer Service Representative to support English- and Spanish-speaking customers in the construction supply sector. You’ll help contractors find products, prepare quotes, process orders, and nurture relationships to generate repeat business.

The role emphasizes building rapport, managing inquiries, and coordinating with sales, warehouse and leadership teams to keep orders moving efficiently.