Bilingual Inside Sales — Compassionate Family Advocate

Catholic Funeral & Cemetery Services; Youngstown (OH); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Uncapped commission

Bonus opportunities

Medical, dental, vision insurance

Résumé du poste

Diocese of Youngstown Catholic Cemeteries in Youngstown, OH, seeks a Family Service Advisor to blend faith with compassionate sales, guiding families through funeral planning and available options with empathy and respect.

In this role you’ll work autonomously within a supportive team, meeting families in person, building lasting relationships, and helping them choose arrangements that honor loved ones and values.

Qualifications

• 2-4 years working in a sales environment with face-to-face customer contact.
• Interest in working in a Catholic environment, all backgrounds welcome to apply.
• Excellent interpersonal and communication skills, displaying compassionate care, both in person and on the telephone.
• Highly organized, detail oriented, and excellent time management skills.
• Proficient in the use of computers, software, and technology.
• Bilingual in Spanish.

Responsabilités

• Guide families through the Order of Christian Funerals and available options with empathy.
• Conduct arrangement meetings and parish outreach across the full arc of a family’s journey.
• Build and sustain relationships with families, recognizing their needs and values.
• Collaborate with a team while maintaining autonomy to drive personal success.

Connaissances

Sales experience

Interpersonal skills

Communication

Time management

Computer literacy

Bilingual Spanish

Description du poste

Diocese of Youngstown Catholic Cemeteries in Youngstown, OH, seeks a Family Service Advisor to blend faith with compassionate sales, guiding families through funeral planning and available options with empathy and respect.

In this role you’ll work autonomously within a supportive team, meeting families in person, building lasting relationships, and helping them choose arrangements that honor loved ones and values.